WHAT TO EXPECT WITH TELEHEALTH
Service Highlights
Session durations vary
Average wait time: 20-65 minutes
Insurance & private pay accepted
TELEHEALTH SERVICES
Service Highlights
Phone or video visits available
Get referrals, lab orders
Medication management
Phone or Video Visit Inform our intake team of your preference.
Lab Work Orders Sent to a nearby lab like LabCorp. Follow-up appointments will be scheduled to review results.
Prescriptions Sent electronically to your chosen pharmacy. We offer effective alternatives to controlled substances.
Referrals Usually require multiple visits and will be coordinated by our referral specialist. Contact information will be added to your patient portal.
SERVICE RATES
Insurance is accepted and private pay options are available.
Our pricing is competitive, ensuring you receive excellent care.
Payment is due prior to each visit.
Contact our office to confirm visit rates.
VISIT DURATION
Registration and chart updates may take a few minutes. Visit duration depends on the complexity of your condition.
Visits can often be completed briefly once the provider begins.
Some visits may take longer based on the provider's assessment.
A flat fee applies for our health care services, regardless of visit length.
DURING YOUR VISIT
Our team is trained to provide thorough, efficient assessments. Allowing us to guide the visit helps us deliver the best care possible.
Let your care team lead. We’ll ask key questions to ensure you receive the right care.
Please share openly, but try not to take over the conversation so we can provide you with a productive visit.
YOUR HEALTH JOURNEY
We listen to your concerns, but not everything can be addressed in one visit.
Primary care is ongoing and may require regular check-ins based on your health needs.
If you have several issues, we may schedule additional visits to give each concern proper attention. We’ll help prioritize what’s most urgent.
Our services don’t include therapy or counseling, but we can connect you with a licensed counselor for more in-depth support.
STAY CONNECTED BETWEEN VISITS
We offer four simple ways to reach us during business hours: phone, text, email, and patient portal.
Patient Portal
You’ll receive an email invitation from OnPatient, our portal provider. For help accessing the portal, please contact our office.