TELEHEALTH SERVICE OVERVIEW
Service Highlights
Phone or video visits available
Get referrals, lab orders
Medication management
Phone or Video Visit Inform our intake team of your preference.
Lab Work Orders Sent to a nearby lab like LabCorp. Follow-up appointments will be scheduled to review results.
Prescriptions Sent electronically to your chosen pharmacy. We offer effective alternatives to controlled substances.
Referrals Usually require multiple visits and will be coordinated by our referral specialist. Contact information will be added to your patient portal.
SESSION DURATION
CONNECTING WITH YOUR CARE TEAM
INTERACTION WITH PROVIDERS
SERVICE RATES
PATIENT PORTAL
Communicating with Your Care Team
Our team is trained to conduct thorough assessments efficiently, including taking your verbal history, understanding your symptoms, and creating a treatment plan. Allowing us to lead the visit will help us ensure the best outcome for your health.
We want to make sure your visits are as productive and helpful as possible. Here are some tips to help you get the most out of your time with us.
Let Your Care Team Lead the Conversation This gives us a chance to ask important questions needed to provide the best care. We encourage patients to share openly, but try not to dominate the conversation to help keep each visit focused and efficient.
Stay Connected Beyond the Visit Our practice provides four ways to reach us outside of your visit: patient portal, phone, text, and email. We invest in cutting-edge technology to stay in touch between sessions and to minimize any confusion about your care. Please keep an eye on your devices for important messages from us.
Service Rates
We accept insurance or charge a flat fee for our healthcare services, regardless of visit length.
Our pricing is competitive, ensuring you receive excellent care.
Contact our office to confirm visit rates.
Session Duration
Session duration depends on the complexity of your condition as assessed by our providers.
Registration, chart updates, and intake coordination may take a few minutes.
Many visits can be completed briefly once the provider begins, often within minutes.
Some visits may take longer based on the provider's assessment.
Provider Interaction
Allow your provider to ask key questions at the start of your visit to better understand your condition.
We strive to listen to your concerns, but it may not be possible to address everything in a single appointment.
Primary care is an ongoing journey to help you stay healthy.
Regular check-ins may be required based on your condition and health goals.
We aim to meet with you as often as needed, whether that's every two to three weeks, monthly, or quarterly.
Addressing Multiple Concerns
If you have several issues to discuss, your concerns may be best managed with several visits. This way, we can give each concern the attention it deserves without feeling rushed. We will work with you to prioritize your concerns based on urgency.
Extended Conversations
Our primary care services do not include therapy or counseling. For more in-depth discussions, we can help you connect with a licensed professional counselor.
Accessing Your Patient Portal
You will receive an invitation from OnPatient (our patient portal provider) at the email address you provided. If you have trouble accessing the portal, please contact our office.